Returns & Exchanges

At Pokecard Store, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing